My wife Carrie and I would like to say a very special thank you to Erin Melton for the great job she did on finding us our new home. We were relocating to Virginia from Pennsylvania and only had a short window to get something done. Erin did a great job listening to the wants and needs Carrie and I were looking for in our new home. We have 2 young boys and a dog, so we needed an open floor plan and a yard. She worked hard to show us a wide variety of homes all over the area. We were limited on time so she packed in a lot of homes in a short period of time! It was a Saturday and it was pouring down rain. Though Erin had lined up a whole day of house hunting for us, she was confident the first home she previewed and picked to show us was “the one”. All she said was “I think you guys will like this one”. Well, she was right-it was the home we had been hoping to find! We could not be happier with our home and with Erin. Erin is not just our agent; she is now our friend!!
The Spencer Family Home Buyer Yorktown, VA January 23, 2013
The Melton Team Reviews and Ratings
Erin Melton and Cindy Matchinis are two of the most highly rated real estate agents in Richmond, Williamsburg and Hampton Roads, VA. Their dedication to their clients and experience in the real estate industry is unmatched. Currently, they are at the top of the real estate industry in Virginia!
Erin has been our realtor and good friend for over a decade and never disappoints. Having lived around the country and forced to use other Realtors, we are always reminded what an attentive, courteous and efficient realtor we have in Erin. She always goes above and beyond the work scope to deliver the absolute best deal and arrange and settle our home affairs no matter how strange the obstacle. We have recommended her again and again to friends and family, all of whom also have fabulous experiences with Erin.
Johanna & Charley Quinn Home Seller Newport News, VA March 2, 2016
Our experience with our Realtor, Cindy Matchinis, was incredible. I have never seen anyone work so hard to see a sale come to fruition. All the while, though (and we looked for a house for over a year), it was an enjoyable process. Cindy was always available - - with any question, or desire to see the house again, she would respond immediately. It felt as if we were her only client, as she would work night and day for us. Her knowledge of this business is really amazing. Even with a complicated foreclosure process, she put our fears to rest and reassured us along the way. Her ability to navigate through the challenge of getting the listing agent to respond to anything was amazing. She never gave up, and I think, it's because of her diligence, that we will moving into this beautiful home. An example of this is: We made an offer on the house and it was declined. Someone else's offer was accepted and the house was off the market. Days later, she noticed immediately that the house was back on the market. She notified us quickly, we put in another offer (based on her sound, wise, knowledgeable advice), and it was accepted. If she hadn't been so thorough, the house might belong to someone else. We are so grateful to her for making this happen for us, and would highly recommend (and have) her to anyone wanting a house buying experience that is fun, and where you feel confident in your realtor.
I honestly can't think of a thing that Cindy could have done better. The only negative part of this whole experience was on the part of the listing agent, who was not easy to communicate with. We were frustrated at not hearing back in a timely way (or at all), to offers made, etc., and it seemed as though this sale would never happen. Cindy never gave up, though, and was persistent, but always professional. She kept telling us to have patience and faith - - and she was right!
Debbie and Eric Whybra Home Buyer Williamsburg, VA August 25, 2016
It was not a seller's market and Erin was very knowledgeable about dealing with this. She never pushed me to sell. It was always my decision with a lot of guidance from her.
- Asimina Fergusson
Asimina Fergusson Home Seller Virginia Beach, VA April 22, 2017
We've worked with Erin for a few years and I can't say enough good things. Not only has she help us buy and sell, she also helped us sell my parents condo during our home search process. First, I mentioned we worked with her for a few years - she is patient! We were VERY picky in our buying process - which was an on again, off again, cycle - and she hung in there for whole wild ride! We changed our wants and needs and she was right there updating our search. Erin takes the time to explain everything in the process. She worked with our crazy ideas, our schedule, all our changes and helped us organize contractors for estimates before we bid on a house. When it came time to sell, she kept our best interests in mind, made reasonable recommendations and helped us keep our sanity while buying one home, while simultaneously selling a house with a family of 4 living in it . In this whole process, Erin has become a trusted real estate partner and friend and I would highly recommend her and the Melton Team!
Perfection does not need improvement!
Liz and Will Robbins Buyer & Seller Williamsburg, VA December 22, 2017
We recently bought a home in the Richmond area and we had the pleasure of working with Erin Melton and team. We've bought properties over the years and this was by far the most pleasurable experience we have had in the real estate market. Erin is the most professional, efficient and diligent Realtor we have ever worked with. She made the search and purchase of our home an easy and satisfying process. We could always reach Erin day or night with any questions and receive answers and guidance right away. We would definitely recommend Erin for any real estate needs you have and satisfaction is guaranteed.
Edward and Linda Holliday Home Buyer Richmond, VA January 14, 2014
Cindy did a fantastic job working with us several months before we even looked at our first house in person. Never did she pressure us to move faster than we wanted. She educated us along the way as this was our first home buying experience. She made good recommendations for the home inspection company who was also very professional. Communication was top notch and I loved the docu-sign feature she used which saved us a ton of time not having to drive to the office or fax things back and forth for signatures. Once we found the house we were interested in she really helped us make a competitive offer and walked us through the counter offer. She did great in educating us for the home inspection and walk thru's as well as the final steps leading up to closing. Overall, this was a very pleasant experience and I would absolutely recommend her to family and friends.
Jessica & Michael Wolverton Home Buyer Williamsburg, VA March 28, 2016
Cindy Matchinis was very professional, considerate and helpful! She always returned my calls in a timely manner and answered all of my questions and responded to my concerns effectively and quickly. She treats her clients with above-board integrity.
I would highly recommend her to my friends and family as an A+ real estate agent.
Donna Trolenberg Home Seller Newport News, VA August 27, 2016
My experience was nothing but professional. Couldn't have asked for a better realtor to help guide me through the process of selling my condo.
- Michael Quinn
Michael Quinn Home Seller York County, VA May 17, 2017
Just want to take a moment to say How Great it was to work with Cindy and Her Team. Selling a home is difficult and being out of state even harder, but that was not my experience with Cindy and The Melton Team. We listed the house, had an offer thanks to Cindy's suggestions in just a few weeks with a quick close and nearly full asking price! I know who I want to represent me the next time. The Real Estate Professionals - The Melton Team. Ask for Cindy, she's the Best!
Stephanie Loebs Home Seller Toano, VA February 13, 2018
The Melton Team got the job done. We interviewed two agents and chose Erin because of her energy and enthusiasm. Both Erin and Cindy were great to work with. They are excellent communicators and very responsive to all our questions. Bryant's beautiful photos showed very clearly all of the assets of the house and landscape. The results couldn't have been better. The house was under contract in three weeks and the closing was completed without a hitch!
Anne & Bob Beckley Home Seller Williamsburg, VA August 5, 2015
With Erin's help and advice, when we put our home on the market we had 2 offers within 24 hours and 5 offers within the first week. This was our first home purchase 25 years ago and the first house we have ever sold. We were complete neophytes in the home sale arena. Erin has been great from the get go in helping us through every step of the process.
Although we were probably the exception with no home sale experience, understanding the seller's background and experience a little better at the start might have precluded a lot of the questions that arose. Erin did a great job of explaining things when we asked. It would have helped shape our expectations a little better if we had some sort of Home Sales 101 for Dummies up front. But so far everything seems to be working out just fine.
Sharon & Owen Blevins Home Seller Hampton, VA March 30, 2016
Erin Melton made the entire process of buying my first home so easy. Erin was quick to respond to every email, text, and phone call. When showing us homes, Erin gave me all the information I needed and was always honest and straight-forward. I never felt like she was just trying to push a sale. Although buying a home is an extremely daunting and seemingly overwhelming process, Erin walked me through it step by step, answered all of my questions, and explained everything in a way that was easy for me to understand. I was recommended to Erin by a close friend of mine, and I am so glad that I chose her to help me find my first home. I would recommend Erin to anyone in need of a real estate agent. She is so personable and attentive, and even met with me on a weekend to show me homes when my work schedule didn't allow me to meet with her any other time.
Sara Parsley Home Buyer Henrico, VA October 21, 2016
Erin was a delight to work with. Selling a home can be stressful, but not with Erin. The listing went up at noon and by evening we had four offers. During negotiations and inspection processes, Erin looked out for my best interests and never let a detail slip. This was the easiest home sale I ever did and if I ever do another, it will be with Erin. I only wish I had more stars to give her.
- Gisela Pillow
Gisela Pillow Home Seller Richmond, VA May 17, 2017
Cindy has helped us find a home twice now and sold one. Every time she has been amazing. She is always available (or very quick to get back to you), very patient with our never ending questions, and always kept our best interests in mind. She really helps you find a home for your family, not just a house. And as a seller, she helped to protect us and guide us through the whole process. We are very hopeful that our most recent purchase is our forever home but if for some reason it is not, we will come to Cindy again.
Kim and Robert Lauria Home Buyer Newport News, VA February 26, 2018
"Cindy Matchinis is professional, honest, informative, kind and down to earth as well. One can tell she knows her job and does it well.
Our home-buying experience was a long drawn-out process (Due to recent changes in underwriting procedures) which was very stressful for us, but Cindy went to bat for us with her calls and emails to the Lender and to us. She worked hard to get the house closed for us. We appreciate her hard work, and for remaining friendly throughout the whole process. She was very informative when answering our questions. We feel lucky to have Cindy as our real estate agent."
Rich & Lisa Wilcox Home Buyer Hampton, VA September 15, 2015
My husband and I have had the BEST experience with Erin Melton and her team. Erin is very knowledgeable in her field, thorough in gathering information and asking all the right questions, and most importantly - she LISTENS to what YOU want and need. She will give you her honest expert opinion, but isn't pushy. She is very patient yet proactive in whatever stage you are in the buying/selling (or just thinking about it) process. You can tell that she sincerely cares about her customers. We've also been very happy with how fast she is to respond to emails and phone calls. We give her 5 stars all the way!!!
Julie & Jason Carr Home Buyer Richmond, VA April 26, 2016
First and foremost I have to say...WOW. Erin Melton was recommended to me by a dear friend who is also a realtor. At the time I didn't think anyone could be as great at their job as my friend is. Well Erin quickly showed me how fantastic she is at what she does! She was available to me with my millions of questions and had an answer for every single one. She doesn't waste any time!! Once my husband and I met with her we immediately knew she was the realtor for us. She already had listings ready for us to go through at that first meeting. In just a few days she had lined up showings for us at 8 different properties. We found our dream home in 2 days!! She was there for us every step of the way. We felt completely at ease with her, and found her to be extremely professional, trustworthy and a ton of fun! Buying a home is a huge decision with a process that can be very stressful and worrisome. Erin made every step of the process seamless and exciting! Not only did she get us into our new house, but had so many recommendations of contractors to help get the things done we wanted to upgrade in the house. She has an excellent eye for great property. She also has so many wonderful contacts for any project you might have in mind for your new home. Plain and simple, she is a phenomenal realtor and an all around wonderful person who truly cares about her clients. I am so thankful my friend put us in contact with Erin when she did! I'm so excited to continue working with her in selling our previous home. I will definitely be referring her to anyone and everyone I know looking to buy or sell a home!
I honestly cannot even think of one thing that needs improvement. I am that satisfied with my experience with Team Melton!
Marianne and Hamilton Whitfield Home Buyer Chesterfield, VA October 23, 2016
Being in the development business, I have dealt with many real estate professionals. Erin Melton stands above them all. She is absolutely, unbelievably amazing and I recommend her to anyone who will listen. Thank you for everything, Erin!
- Jonathan Barker
Jonathan Barker Commercial Richmond VA May 24, 2017
Erin Melton was recommended to us and we're glad that we went with her. We'd really just been perusing available homes via Zillow but had yet to step into one. From our first conversation she was responsive, attentive and made valid and welcome suggestions. Within an hour she had some additional house listings for us to drive by and comment on. Our first day out we saw about 10 or so homes, of which one was the home we ended up buying. She took us out for another 10 or so the following weekend and we found we were comparing them all to that particular house. Being torn between jumping on the house and waiting to see what else was there she gave us some pretty simple advice. She said, If it's something that you'll regret if it goes off the market then you should think hard on it. That was it, no pushing which we really appreciated. After deliberating and finding out that other buyer were interested she helped us put in our offer and counter offers while we were out of state on vacation. Even after the sale, she's still responded and assisted us quickly. Truly a wonderful agent and person.
Marshall & Kramer Review for Erin Melton Home Buyer Richmond, VA October 5, 2015