Cindy has helped us find a home twice now and sold one. Every time she has been amazing. She is always available (or very quick to get back to you), very patient with our never ending questions, and always kept our best interests in mind. She really helps you find a home for your family, not just a house. And as a seller, she helped to protect us and guide us through the whole process. We are very hopeful that our most recent purchase is our forever home but if for some reason it is not, we will come to Cindy again.
Kim and Robert Lauria Home Buyer Newport News, VA February 26, 2018
Just want to take a moment to say How Great it was to work with Cindy and Her Team. Selling a home is difficult and being out of state even harder, but that was not my experience with Cindy and The Melton Team. We listed the house, had an offer thanks to Cindy's suggestions in just a few weeks with a quick close and nearly full asking price! I know who I want to represent me the next time. The Real Estate Professionals - The Melton Team. Ask for Cindy, she's the Best!
Stephanie Loebs Home Seller Toano, VA February 13, 2018
Working with Cindy was great! She made our home buying process very enjoyable and easy! I am going to refer anyone I know who is looking to sell or buy to her. Her team was great as well and very friendly! There were times we would have to bring our 1 year old with us and whether it was to Cindy's office or to look at houses, Cindy and her staff helped out so much with helping us take care of the baby and or whatever else we needed to do! Thank you Cindy and team!
None...everything was great!
Eric and Chelsea Couchman Home Buyer Williamsburg, VA December 5, 2017
Cindy Matchinis was available when it was convenient for me. She was very responsive to phone calls, texts and emails. This was the smoothest and most pleasant house hunting/buying experience I have ever had.
I can't think of anything that was in Cindy's power that could have been improved upon.
Stephanie Sword Home Buyer Williamsburg, VA September 25, 2017
Went awesome no really big issues that came up. This team is rock solid and knows their stuff inside and out.
Cindy's team went above and beyond helping us find a house with my handicap needs. If anyone was to ask for a referral for an agent ... Cindy. Best experience I have ever had when buying a house.
Kelly and Cathy Blackwell Home Buyer Williamsburg, VA April 1, 2017
What a great partner. Our search was somewhat challenging as we worked through several properties, only to find issues with condition that caused us to back away. Cindy was patient and understanding as we worked on our purchase. We looked at properties in several areas, from Williamsburg to Smithfield, and Cindy was a great facilitator in that wider search. We were constantly pleased with her willingness to show properties and to offer her expertise and facilitate our purchase. We would highly recommend Cindy and the Melton Team to all prospective buyers and sellers in their market. We will definitely consider her "our" agent should we sell or purchase real estate in the future.
Cindy is a consummate professional and a great partner for those in a property search.
Gary and Mary Joyner Home Buyer Williamsburg, VA February 5, 2017
Cindy was very accommodating. This was probably the most beneficial part of the experience. My husband and I had constraints on when we were available to view homes and complete paperwork and Cindy was always available to us. We found her to be very patient and kind.
The bank of homes sent to my email did not reflect our wishes. I felt it was not well tailored to our needs and wishes. I rarely looked at the listings sent as a result and really relied on other banks such as Realtor and Zillow.
Megan & Jarrett Moran Home Buyer Williamsburg, VA January 11, 2017
Cindy Matchinis was very professional, considerate and helpful! She always returned my calls in a timely manner and answered all of my questions and responded to my concerns effectively and quickly. She treats her clients with above-board integrity.
I would highly recommend her to my friends and family as an A+ real estate agent.
Donna Trolenberg Home Seller Newport News, VA August 27, 2016
Our experience with our Realtor, Cindy Matchinis, was incredible. I have never seen anyone work so hard to see a sale come to fruition. All the while, though (and we looked for a house for over a year), it was an enjoyable process. Cindy was always available - - with any question, or desire to see the house again, she would respond immediately. It felt as if we were her only client, as she would work night and day for us. Her knowledge of this business is really amazing. Even with a complicated foreclosure process, she put our fears to rest and reassured us along the way. Her ability to navigate through the challenge of getting the listing agent to respond to anything was amazing. She never gave up, and I think, it's because of her diligence, that we will moving into this beautiful home. An example of this is: We made an offer on the house and it was declined. Someone else's offer was accepted and the house was off the market. Days later, she noticed immediately that the house was back on the market. She notified us quickly, we put in another offer (based on her sound, wise, knowledgeable advice), and it was accepted. If she hadn't been so thorough, the house might belong to someone else. We are so grateful to her for making this happen for us, and would highly recommend (and have) her to anyone wanting a house buying experience that is fun, and where you feel confident in your realtor.
I honestly can't think of a thing that Cindy could have done better. The only negative part of this whole experience was on the part of the listing agent, who was not easy to communicate with. We were frustrated at not hearing back in a timely way (or at all), to offers made, etc., and it seemed as though this sale would never happen. Cindy never gave up, though, and was persistent, but always professional. She kept telling us to have patience and faith - - and she was right!
Debbie and Eric Whybra Home Buyer Williamsburg, VA August 25, 2016
Congratulations and thank you to Cindy Matchinis of Team Melton for her exemplary efforts to sell my condo. From our initial meeting, Cindy was upbeat, diligent and offered a wealth of helpful ideas and suggestions. Cindy kept us updated regularly. Unfortunately, the buyers' agent fell short of the mark and when the buyers contacted Cindy for help, Cindy directed them to their agent's broker and we were able to move forward. Because of Cindy's "can do" attitude, the property was finally closed.
Cindy maintains the highest ethical standards and is a credit to Team Melton.
Whether you are looking to buy or sell a million dollar home or a smaller condo, Team Melton is where to start your journey!
The Corbin Family Home Seller York County, VA August 16, 2016
Cindy was always on top of whatever we needed of her! She is very friendly, welcomes communication, and takes your concerns to heart. She did a lot of legwork for us and was very quick to respond when we had questions or ideas. It was very comforting to see that while we were walking through homes she would go over things with us, with a fine tooth comb! She didn't try to pressure us and was always working -with- us. I would absolutely, without hesitation recommend her services to anyone in the area needing a realtor.
Nothing! Cindy was fantastic from moment one!
Sarah & David Leathers Home Buyer Newport News, VA June 28, 2016
Cindy did a fantastic job working with us several months before we even looked at our first house in person. Never did she pressure us to move faster than we wanted. She educated us along the way as this was our first home buying experience. She made good recommendations for the home inspection company who was also very professional. Communication was top notch and I loved the docu-sign feature she used which saved us a ton of time not having to drive to the office or fax things back and forth for signatures. Once we found the house we were interested in she really helped us make a competitive offer and walked us through the counter offer. She did great in educating us for the home inspection and walk thru's as well as the final steps leading up to closing. Overall, this was a very pleasant experience and I would absolutely recommend her to family and friends.
Jessica & Michael Wolverton Home Buyer Williamsburg, VA March 28, 2016
Cindy was an excellent Realtor for us! She was always available and made time for our requests. We are first time home buyers and all of our questions were answered and we were never talked down to in any way. We would recommend Cindy to anyone that is trying to find a new house. She even helped pay for a small job that the seller did not do that they were supposed to. Cindy was better than we could have ever hoped for!
Ryan & Danielle Doster Home Buyer Williamsburg, VA February 1, 2016
Cindy helped us find and purchase our first home. She was everything you could hope for in a real estate agent. We are very pleased with her negotiation skills, and we really feel like we got a great deal on a great property. She would often communicate with us well after normal business hours, and really made us feel like a priority.
Matt & Casey Leach Home Buyer Newport News, VA December 2, 2015
"Cindy Matchinis is professional, honest, informative, kind and down to earth as well. One can tell she knows her job and does it well.
Our home-buying experience was a long drawn-out process (Due to recent changes in underwriting procedures) which was very stressful for us, but Cindy went to bat for us with her calls and emails to the Lender and to us. She worked hard to get the house closed for us. We appreciate her hard work, and for remaining friendly throughout the whole process. She was very informative when answering our questions. We feel lucky to have Cindy as our real estate agent."
Rich & Lisa Wilcox Home Buyer Hampton, VA September 15, 2015